Frequently Asked Questions

We are an AI agency based in Poitiers and in Montréal. We help companies that want to put artificial intelligence to work in their organisation. That can mean a simple opinion on what's worth pursuing, right through to the complete solution we build and run ourselves. We've been around since 2019: our GDPR compliance software equips more than 500 organisations, across mainland France and its overseas territories. We also build our own products: Mirage Analytics, Complio, Cookilio, hosted and operated by us in Europe. ADEME entrusted us with industrialising the agent that pre-screens its funding applications.

We advise on your artificial intelligence and data projects: what to build, how, and under which framework. We supply your DPO or your legal counsel with the technical input they need: architecture, model choice, hosting, security measures. Compliance stays entirely in their hands; our role is limited to the technical side. For full GDPR support, we can point you towards specialised partners.

At Scaleway, in their European data centres. They're a French cloud operator, a subsidiary of the Iliad group (Free). Zero American subcontractors, across the CDN, the backups and the logs alike. It's written in our Terms of Use and technically verifiable. We can provide the full list of our subprocessors on request.

Complio: run an audit for 89 € HT and you'll immediately see what your site does behind your back. That's usually enough to convince stakeholders internally. For Mirage and Cookilio, book a call via our contact page: we'll show you the product in real conditions on a demo environment.

You email contact@dpliance.com. A developer who knows the product replies within 24 business hours. Zero chatbot. Zero 15-field form. Zero "your ticket has been forwarded to tier 2". One email, one answer, one human.

Yes, all three. Mirage, Complio and Cookilio work with any website: WordPress, Shopify, Webflow, Wix, PrestaShop, React/Vue/Angular sites, static sites… Integration is a 2-line script to paste before the </head> tag. Average installation time: 3 minutes.

Mirage collects zero identifiable personal data, with no cookies, no fingerprinting and no stored IP address. The script aggregates browsing data (page views, sources, duration) without linking it to an individual. This is exactly the framework set by the CNIL (French data protection authority) for the consent exemption of audience measurement tools. It's the product's very architecture, not a simple interpretation.

Google Analytics is "free" because your data feeds Google's advertising network. In return, you get biased data: GA compensates for consent refusals with algorithmic predictions, and poorly filters bot traffic. With Mirage at 19 €/month, your data is measured directly, without predictions, without cookies, hosted in Europe, and belongs to you exclusively.

You see page views, traffic sources (referrers, UTM campaigns, organic search) and full navigation paths. You also see session duration per page, click heatmaps, anonymised session replays and conversion rate by goal. Data flows in progressively via a continuous stream, somewhere between nightly batches and real time: expect a few minutes.

Yes. The script automatically detects client-side route changes (pushState, replaceState, hashchange). Zero extra plugin, zero configuration: it works natively from the first page load.

No. You paste the Mirage script (2 lines) and it's operational in under 10 minutes. We recommend keeping GA running in parallel for 2 to 4 weeks to compare. Our clients find more reliable data, without the predictions GA uses to fill in visitors who refuse consent. They also find less bot pollution, which GA filters poorly.

Pricing is based on the number of unique monthly visitors. 19 € HT/month up to 10,000 visitors. Beyond that, we'll make you a tailored proposal for your volume. Since the subscription carries no commitment, if your traffic spikes temporarily (campaign, event), you can move up a tier then step back down the following month.

Because 90% of the sites we audit have undeclared cookies or scripts sending data to the United States. Others expose forms without privacy notices. Your agency may have installed a cookie banner; that remains insufficient to guarantee your site's compliance. Complio technically verifies what actually happens when a visitor loads your page.

Every cookie set (name, duration, purpose, provider) and every active third-party script (Google Fonts, Meta Pixel, HubSpot, Hotjar…) are logged. Every data transfer outside the EU (to which servers, in which countries) and every form without a legal basis are logged too. The PDF report ranks everything by risk level with concrete corrective actions.

About 10 minutes. Complio launches an automated browser that visits your site like a real user: it clicks, scrolls and accepts cookies. It also records everything happening on the network side. At the end, you receive a structured PDF report with your compliance score.

The Complio report remains a technical assessment, without formal legal value. But it's a factual, timestamped document that shows what your site was doing at a specific date. It's mainly useful internally, to identify issues and prioritise fixes. It also helps document your compliance efforts to your management or DPO.

Yes. Each audit costs 89 € HT, regardless of volume. If you're a DPO with a client portfolio or an IT director with multiple sites, contact us for an adapted rate.

Most CMPs on the market are designed to maximise acceptance rates. Bigger "Accept" button, more visible colour, legitimate interest enabled by default, scripts loading before consent: the levers are well known. Cookilio does the exact opposite. A refusal actually blocks all non-essential scripts. Zero dark pattern, zero CSS trick, zero hidden legitimate interest. The consent register is exportable, ready to document your compliance.

You can verify it yourself: refuse cookies on your site, open your browser's DevTools (Network tab). You'll see that only essential scripts execute. Zero requests to Google, Meta, or any other non-consented third party. It's technically verifiable, not just declarative.

Everything is customisable from the back office: colours (background, text, buttons), labels, screen position, style (centred popup, bottom bar, side slide-in). You edit in real time and see the result before publishing.

We install Cookilio on your site from A to Z: script integration, identification and categorisation of all your existing cookies and trackers. We also configure the banner to match your brand, run compliance tests, and handle production deployment. The whole process requires no technical work on your side: we deliver turnkey.

We update Cookilio with every regulatory change (CNIL guidelines, ePrivacy directive, Digital Markets Act). Updates deploy automatically on your site, with no action required on your part. It's included in the subscription.

Step one: a scoping conversation to understand your business need, focused on the use case rather than a specification document. Step two: a feasibility note covering the architecture and the AI model (French, European or local). It also covers integration into your existing tools, the data involved and the GDPR constraints. Step three: iterative development with regular checkpoints. You keep the source code, and the AI runs on Mistral, another sovereign provider, or locally on your server, depending on your constraints.

We commit to an operational result, not a demo. To keep that commitment, the scope needs to be clear, the business value needs to be obvious, and your data needs to sit within a defensible GDPR framework. We decline vague projects, the kind that amount to "put some AI somewhere". We also decline projects with fifteen stakeholders to sign off, or those whose data sits outside a legitimate framework for AI.

We handle the extraction of heterogeneous documents: care invoices, supplier invoices, expense claims, contracts. We also build intelligent mailbox management (sorting, classification, reply suggestions), AI agents with human validation, and document anonymisation or pseudonymisation. We design what sits upstream of your existing tools, without replacing what you already use.

The complete source code, documented and versioned on a Git repository. Admin access to the production infrastructure. Technical documentation describing the architecture, dependencies and deployment procedures. The project belongs to you: you can develop it internally or entrust us with the next steps.

On the AI side: Mistral (Le Chat Enterprise, La Plateforme, on-premise via vLLM), self-hosted Llama 3, dedicated NER models (spaCy, GLiNER) depending on the case. Orchestration: LangChain or LangGraph for multi-agent systems. On the application side: TypeScript (Angular, React, NestJS), Python for AI pipelines, PostgreSQL or MariaDB. We adapt to your existing stack when the project warrants it.

No. The subscription is monthly, with no commitment period. You can cancel at the end of any month. Zero cancellation fee, zero minimum period. Complio is billed per audit (89 € HT per audit). For custom AI solutions, we put together a quote based on scope, with no hidden subscription or automatic renewal.

Mirage and Cookilio: automatic monthly card payment. Complio: online payment when ordering the audit. Custom AI solutions: 50% on order, 50% on delivery, by bank transfer or card.

Yes. We already work with local authorities, public institutions and associations. We adapt to your approval processes: purchase orders, agreements, simplified tenders. Contact us to set up the procedure.

No, all our prices are excluding tax. French VAT of 20% applies for French customers. European companies with a valid intra-Community VAT number benefit from the reverse charge mechanism (0% VAT on the invoice).